Frequently Asked Questions
Find answers to common questions about Convertios tools, file safety, usage, and features.
No. Most tools process files in your browser, so they never reach our servers. Server-based tools (PDF to Word, Video Converter, Video to MP3) delete your file automatically when the request finishes. The AI Image Enhancer uploads images to Cloudinary, as stated on its page.
Yes. Your files are processed securely using your browser or encrypted connections. No one can access your data.
Most tools run directly in your browser, meaning your files never leave your device.
No. Your files are never used for AI training or any external purpose.
No account is required. You can use all tools instantly without signup.
Yes, all tools are completely free with no hidden costs.
We support many formats including PDF, JPG, PNG, WEBP, MP3, WAV and more.
Use our Image Compressor to reduce file size while keeping high quality using optimized compression settings.
Upload your PDF file into the PDF to Word tool, then download the converted document instantly.
Yes, large files may be limited by your browser or device memory. Smaller files work faster and more reliably.
Processing speed depends on your device performance and file size since most tools run locally.
No installation is needed. Every tool runs in your web browser; a few advanced tools (PDF to Word, video conversion, AI image enhancement and link shortening) also use the Convertios server.
Yes, all tools are fully responsive and work on mobile, tablet, and desktop devices.
Most tools process files instantly or within seconds depending on size and complexity.